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Department of Commerce Federal Credit Union logo

Department of Commerce Federal Credit Union is now open to all U.S. citizens and resident aliens.

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Important Update: New Paper Statement Fee Begins May 1, 2025*

As part of our E-Statement Roll Out, we’ve removed the requirement to enroll in E-Statements to qualify for a Performance Checking dividend — starting May 1, 2025.

Here's what that means for you:

If you receive paper statements and meet all the following requirements in a given month, you won’t be charged the $3 paper statement fee:
 
  • Make 12 or more debit card purchases totaling $100 or more
  • Log in to Online Banking or Mobile Banking at least once
  • Receive one direct deposit
If you do not meet the requirements above and receive paper statements, you will be charged the $3 paper statement fee for that month.

In short:

You’ll only be charged the $3 fee if you don’t qualify for a dividend and you receive paper statements.
To avoid the fee altogether, we recommend switching to free, secure e-statements, which gives you:
 
  • Instant online access to your statements
  • Up to 12 months of archived history
  • A more sustainable, paper-free option

Need help enrolling?

Switching is quick and easy. Here’s how:

  1. Log in to Online Banking or enroll now.
  2. Select ‘E-Statements’ from the menu under Additional Services.
  3. Read and accept the online statements disclosure that appears.
  4. Create User Profile and select Delivery Preference. 

That’s it, you’re enrolled! Your next statement will be available electronically, and you won’t have to worry about a paper statement fee.

FREQUENTLY ASKED QUESTIONS

Paper, printing, and mailing costs have increased, and we want to encourage a more convenient, secure, and eco-friendly way to access your account statements.

Starting May 1st, a $3 monthly fee will apply to accounts receiving paper statements.

  • Enroll in free e-statements through Online Banking. They’re secure, available instantly, and store up to 24 months of history.
  • Members who qualify for Performance Checking dividends will not be charged a fee.
  1. Log in to Online Banking or enroll now
  2. Once you are logged in, click or tap the ‘E-Statements’ tab in the top navigation menu
  3. Read and accept the online statements disclosure that appears

To check if you are currently enrolled:

  1. Log in to Online Banking
  2. Once logged in, click or tap the ‘e-Statements’ tab in the top navigation menu.
  3. If you are prompted to agree and sign an E-Statement Disclosure, you are not currently enrolled.
  4. If you are already enrolled and can view your statements, select “My Profile” in the top navigation menu next to “Document List”.
  5. Scroll down to the “Statement” section and ensure “Electronic” is selected in the dropdown menu.

You may continue receiving paper statements, but the monthly fee will apply. If you need assistance enrolling in e-statements, our team is happy to help!

If you receive quarterly statements, your fee will be assessed on a quarterly basis.

Yes, your statement cycle will continue to run from the first of the month through the end of the month and quarterly. Members choosing E-Statements eliminate the regular waiting period associated with postal delivery, in addition to saving on paper costs and paper waste.

Archived statements can be viewed for up to 24 months. To receive copies of older statements, please contact us.

Still have questions? We’re here to help! Contact us at 202.808.3600 or 888.626.9845.

Thank you for choosing DOCFCU—we’re committed to providing you with secure, convenient, and cost-effective banking solutions.