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Department of Commerce Federal Credit Union logo
Department of Commerce Federal Credit Union logo

Department of Commerce Federal Credit Union is now open to all U.S. citizens and resident aliens.

Become a Member

DOCFCU's New Visa Card Processor

THE co-op network

The CO-OP Network is Becoming Our New DOCFCU Visa Card Processor

Conversion Date is Monday, April 24, 2023.

The CO-OP Network gives our members access to an additional surcharge free network.

Important Dates:

  • April 24, 2023 – The scheduled LIVE Date
  • April 17 to April 24, 2023 – NO Visa Credit or Debit cards will be issued

What will NOT CHANGE:

  • No impact on your DOCFCU Visa Transactions
  • The PIN NUMBER on exisiting cards will not change
  • No impact on use of existing DOCFCU Visa cards

What you SHOULD KNOW:

  • Cards that will EXPIRE April, May, and June 2023, were reissued and mailed on March 22, 2023. Please activate your card immediately, but no later than April 20th, 2023.
  • Card Controls will not be accessible via online banking until further notice due to system upgrades. All card control functions will be accessible through our 24/7 Contact Help Center. 

  • The White House ATM (OEOB Location) will be unable to accept check deposits until further notice. Cash deposits will be still permitted.

  • The White House ATM (1724 F Street NW Location) is no longer operational. Other deposit options include remote deposits, shared branching or visiting one of our DOCFCU Branches.

24/7 Visa Card Contact Support Center

Our NEW 24/7 Visa Card Support Center will be staffed with LIVE AGENTS to help with:

  • Card Activation
  • Travel Notes
  • VISA Fraud and Dispute claims
  • Report card Lost or Stolen

If you have any questions or concerns, please contact us by phone at 202-808-3600 or via email service@docfcu.org.