Get in Touch
General Information
202.808.3600 or
888.626.9845 (non local calls)
Outside the US/Canada
206.352.3477 (call collect)
Important Phone Numbers & Mailing Addresses
Audio Teller: 202.482.1676
Bill Payment Support: 800.823.7555
Telephone Banking PIN Support: 800.290.7893
Card Activation: 800.411.6390
Report Lost or Stolen Card: 888.297.9476
General Mailing Inquiries, Member Deposits and Loan Payments
Department of Commerce FCU
P.O. Box 14720
Washington, DC 20044
Credit Card Payments
Department of Commerce FCU
P.O. Box 14460
Washington, DC 20044
Email Us
For your security, never share account numbers or personal information when using the form below. If you need to communicate sensitive information to us, please call 202.808.3600 or 888.626.9845.
2025 Holiday Schedule
Wednesday, January 1 – New Year’s Day
Monday, January 20 – Martin Luther King, Jr. Birthday /Inauguration Day
Monday, February 17 – Presidents’ Day
Monday, May 26 – Memorial Day
Thursday, June 19 – Juneteenth National Independence Day
Friday, July 4 – Independence Day
Monday, September 1 – Labor Day
Monday, October 13 – Columbus Day / Indigenous Peoples’ Day
Tuesday, November 11 – Veterans Day
Thursday, November 27 & Friday, November 28 – Thanksgiving
Thursday, December 25 – Christmas Day
Thursday, January 1, 2026 – New Year’s Day
Locations
Department of Commerce – Main Branch
Herbert C. Hoover Building
1401 Constitution Ave NW, B-0038A
Washington, DC 20230
202.808.3600 | 202.482.4317 (Fax)
Silver Spring, MD Branch
1325 East West Hwy. #1121
Silver Spring, MD 20910
301.658.5005
Branch Hours of Operation:
Monday – Friday | 8:30 AM – 3:30 PM
Branches close at 2:30PM every 2nd Tuesday of the month.
Our Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
General Information: 202.808.3600 or 888.626.9845
Outside the US/Canada: 206.352.3477 (call collect)